Privacy Policy

We take your privacy seriously and we are committed to keep your information private. This means that any information that you are providing us with will be processed under our privacy guidelines. Our privacy policy covers:

1. What information we collect about you
2. How we will use your personal data
3. Not share any private information to third parties

Why we collect your personal information:

1. To improve our website: Based on information and feedback we receive from you
2. Customer Service: Your personal information is used when we respond to your customer service requests for example (Hair, Makeup, Henna services)
3. Process transactions: When you are purchasing any products from our site
4. Enrolling on our makeup course: If you are signing up to our makeup course we will need your information in order to send you the correct information
5. Sending emails: This could by any enquiries customers may have or confirmation emails for a product or service
6. To administer a consent, promotion, survey or a site feature

We collect your personal information when:

1. We are booking you a service
2. When you enrol on our makeup course
3. Receive emails from us
4. Every time you call or email
5. When you are placing a order

How do we protect your information? SierraByLondon implement security measures to maintain the safety of your personal information when you are placing an order for a product or a service. Sierrabylondon ensure all sensitive/card information is transmitted viaSecure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorised with access rights to such systems, and are required to keep the information confidential. After any transaction your private information such as your credit cards, financials etc will not be stored on our servers. We are required to keep all information confidential. Do we use cookies? Yes. Cookies are used on our website so we can recognise your browser and capture any information necessary. It is used to track of advertisements and check site traffic in order to offer a better site experience for our customers and clients. Do we disclose any information to outside parties? No. We do not sell any private information outside parties. All your information is confidential. Your Consent: By using our site, you consent to our web site privacy policy. All comments, requests and queries relating to your personal information are more than welcome. Please contact us at anytime via email on [email protected] if you have any concerns about your personal information.